USER INFORMATION
Who is responsible for the processing of your personal data?
THINK PHARMA TANK, S.L. is RESPONSIBLE for the processing of the USER's personal data, for all products on the website, with the exception of medicines, and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).
The CAMPOS GARRIDO C.B. Pharmacy Office is RESPONSIBLE for the processing of the USER's personal data, for medicinal products, and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR). , and Organic Law 3/2018, of December 5 (LOPDGDD).
The user has the option to create an account at https://farmaciasdirect.zendesk.com/hc/eu to manage their relationship with the Farmaciasdirect Customer Service team. They can also contact Customer Service directly through the online form (https://www.farmaciasdirect.eu/pages/contact).
If the user creates an account at https://farmaciasdirect.zendesk.com/hc/eu they will be able to autonomously manage the suspension of their account.
If the user suspends their account, they will not be able to communicate with Customer Service through the channels provided on the website for this purpose.
Why do we process your personal data?
To maintain a commercial relationship with the user. The operations planned to carry out the treatment are:
- Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the CONTROLLER and will be related to its products and services, or its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
- Carry out market studies and statistical analysis.
- Process orders, requests, respond to queries or any type of request made by the USER through any of the contact forms made available on the CONTROLLER's website.
- Send the online newsletter, about news, offers and promotions in our activity.
- Process and manage pharmaceutical advice upon request made by the user; The processing of health data that the user provides is included.
For what reason can we process your personal data?
Because the treatment is legitimized by article 6 of the GDPR in the following way:
- With the consent of the USER: sending commercial communications and the newsletter.
- For the legitimate interest of the CONTROLLER: carry out market studies, statistical analysis, etc. and process orders, requests, etc. at the request of the USER.
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the purpose of the treatment or there are legal requirements that dictate their custody and when it is no longer necessary for this, they will be deleted with appropriate security measures to guarantee the anonymization of the data or the total destruction of the same.
Who do we provide your personal data to?
No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the CONTROLLER has signed confidentiality and data processor contracts. treatment required by current privacy regulations.
What are your rights? The rights that assist the USER are:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.
- Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
Contact information to exercise your rights:
- THINK PHARMA TANK, S.L. C/ Ciudad de Carlet, 1 - 41019 Sevilla (Seville). E-mail: rgpd@farmaciasdirect.com
- CAMPOS GARRIDO C.B. Pharmacy Office C/ Ciudad de Carlet, 1 - 41019 Sevilla (Seville). E-mail: rgpd@farmaciasdirect.com
- MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
- USERS, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data They are necessary to respond to your request, on the part of the provider, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any modification thereof. The CONTROLLER informs that all data requested through the website are mandatory, since they are necessary to provide an optimal service to the USER. If all data is not provided, it is not guaranteed that the information and services provided are completely tailored to your needs.
